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Current Status by City
Utah
UTOPIA Fiber
Orem
Payson
West Valley City
Syracuse
Layton
Pleasant Grove
Murray
Clearfield
Cedar Hills
West Haven
Bountiful
Midvale
West Point
Lindon
Centerville
Tremonton
Brigham City
Morgan
Perry
Woodland Hills
Santa Clara
Lehi City Fiber
Lehi
Strata Network
Providence
Intellipop Network
Santaquin
Genola
Payson (wireless)
Rocky Ridge
Idaho
Lightbridge
Rexburg
Texas
Open Infra
Oak Point
Aubrey
Ponder
Palmer
Wyoming
SilverLight Fiber
Jackson
Operational Areas
Operational areas are monitored automatically for issues. No issues reported areas are not auto-monitored yet, so they update when our team posts a report. Both mean no known problems.
Internet out but no outage listed?
Most connection problems are local to one home, not the network. Three quick checks:
- Restart your equipment. Unplug your modem and router, wait 30 seconds, then plug the modem in first.
- Check the cables. A loose power or ethernet cable is the most common culprit we see.
- Check this page again in a few minutes. Small outages can take a moment to appear.
Still down? Call or text 801-851-1770. Real people, based in Utah, average answer under 60 seconds.
Common questions
Is Intellipop down right now? The live status at the top of this page is the answer. If no outage is listed and your internet is still out, the problem is probably specific to your home. Restart your modem, then call or text 801-851-1770 if it does not come back.
How do I report an internet outage? Call or text 801-851-1770. Our support team is available 24/7 and can check your connection while you are on the line.
How often does this page update? Automatically, around the clock. UTOPIA Fiber outage data refreshes within minutes. Updates for other areas are posted by our team as soon as an issue is confirmed.
Does this page show UTOPIA Fiber outages? Yes. If you are an Intellipop customer in a UTOPIA Fiber city, outages and scheduled maintenance for your area appear here automatically.
Why is my internet slow but not out? Slowdowns are usually WiFi, not the fiber line. Run a speed test on a wired connection first. If wired speeds are far below your plan, call or text 801-851-1770 and we will test the line with you.
Is UTOPIA Fiber down? To check if UTOPIA Fiber is down, look at the live tracker at the top of this page. It pulls outage and maintenance data straight from the UTOPIA Fiber network and updates within about 3 minutes, showing which cities are affected, the cause, and when service should be back.